Mobile hearing care can be particularly convenient for:
Older adults
Individuals with limited mobility
People who no longer drive
Busy professionals and families
Residents of senior living communities
Patients with transportation challenges
Adult children coordinating care for parents
Anyone who prefers receiving hearing care at home
Instead of arranging transportation or traveling to an office for every hearing aid appointment, many services can be provided where you live.
Frequently Asked Questions About Hearing Aid Services in Diamond Bar
Do you provide in-home hearing aid appointments in Diamond Bar?
Yes. Empathy Hearing Aid Center provides mobile hearing aid services throughout Diamond Bar. We travel directly to homes and residential settings for many hearing aid services.
Can you perform a hearing evaluation* at my home?
Yes. Hearing evaluations* can be performed during an in-home appointment when appropriate. We bring the necessary equipment directly to your location.
Can you fit new hearing aids at my home?
Yes, when appropriate. Hearing aid consultations, fittings, programming, and follow-up care can be provided through our mobile service.
Do you use Real-Ear Measurement?
Yes. Real-Ear Measurement can be used when appropriate as part of hearing aid fitting and verification.
It measures amplified sound while the hearing aid is being worn and provides additional information that can help verify hearing aid settings.
Can you program hearing aids that I purchased somewhere else?
In many cases, yes.
Our ability to program existing hearing aids depends on the manufacturer, model, and compatibility with our programming equipment and software.
Contact us with the brand and model and we can determine whether we’re able to assist.
Can you adjust hearing aids that aren’t clear enough?
Potentially, yes.
If your hearing aids are compatible with our programming equipment, adjustments may be made based on your hearing needs and listening concerns.
We can also check whether cleaning, maintenance, or another issue may be affecting performance.
Do you clean hearing aids?
Yes. We provide hearing aid cleaning and maintenance and can replace many common components such as wax filters, domes, receivers, and tubing when appropriate.
Can you help if one hearing aid stops working?
Yes. We can troubleshoot the hearing aid and determine whether the problem may involve maintenance, a replaceable component, programming, charging, or a repair issue.
Can you help connect hearing aids to an iPhone or Android phone?
For compatible hearing aids and smartphones, yes.
We can assist with Bluetooth pairing, manufacturer apps, phone calls, audio streaming, and other supported connectivity features.
Do you provide rechargeable hearing aids?
Yes. Rechargeable hearing aids are available from many major hearing aid manufacturers.
We can discuss rechargeable technology based on your hearing needs, lifestyle, and preferences.
Can my family participate in my appointment?
Absolutely.
Family members and caregivers are welcome to participate when appropriate, particularly when they assist with hearing aid use, maintenance, charging, smartphone connectivity, or managing appointments.
Do you provide hearing aid services at senior living communities?
Yes. We provide mobile hearing aid services for residents of senior living communities and other residential care settings in Diamond Bar.
Do you work with hearing aid insurance benefits?
We work with several hearing care networks and insurance-related hearing aid programs.
Because hearing aid benefits vary between health plans, contact us with your insurance information and we can help determine what options may be available.
How do I schedule a mobile hearing aid appointment in Diamond Bar?
Call 951-268-0097 and let us know you’re located in Diamond Bar and what type of hearing aid assistance you need.
We’ll discuss your needs and help arrange an appropriate mobile appointment.
Schedule Mobile Hearing Aid Care in Diamond Bar
If you or someone you care for needs hearing aid services in Diamond Bar, Empathy Hearing Aid Center can bring professional hearing care directly to you.
Call 951-268-0097 to ask questions, discuss hearing aid options, or schedule a mobile appointment.
We proudly provide mobile hearing aid services throughout Diamond Bar and surrounding communities.
*Hearing evaluations are performed for the purpose of fitting and dispensing hearing aids.