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Professional hearing care brought directly to your home or senior living community.
Empathy Hearing Aid Center provides scheduled mobile hearing evaluations, hearing aid fittings, programming, adjustments, maintenance, and repair services throughout Riverside, California.
Call or text (951) 268-0097 to schedule a mobile appointment.
Traveling to a hearing aid office is not always convenient—especially for older adults, individuals with limited mobility, and people who depend on family members or caregivers for transportation.
Empathy Hearing Aid Center is a 100% mobile hearing care practice. Instead of asking you to visit a traditional clinic, we bring professional hearing services directly to your home, senior living community, or other appropriate location in Riverside.
Receiving care in a familiar environment also helps us understand the listening situations you experience every day. Your hearing aids can be selected, fitted, and adjusted with your real-world communication needs in mind.
Our scheduled mobile services include:
If you already own hearing aids purchased elsewhere, contact us with the manufacturer and model. We can determine whether service or programming is available for your devices.
Hearing difficulties do not only occur inside a quiet testing room. They happen during conversations with family, while watching television, around the dinner table, and in other everyday listening situations.
Mobile appointments allow us to discuss these challenges where they actually happen. This can help us make more practical recommendations and adjust your hearing aids around the communication goals that matter most to you.
Family members and caregivers are also welcome to participate in the appointment. Their involvement can be especially helpful when discussing communication concerns, hearing aid options, and ongoing care.
We provide scheduled hearing care for residents of independent living, assisted living, memory care, and other senior communities throughout Riverside.
Services may include hearing evaluations, hearing aid consultations, fittings, programming, cleaning, maintenance, repairs, and follow-up care. Appointments are coordinated according to the resident’s needs and the community’s visitor policies.
Family members, responsible parties, and caregivers may participate in the appointment when appropriate.
Mobile appointments are available throughout the city of Riverside, including:
Appointment availability may vary depending on your location, the service requested, and the amount of time required.
Empathy Hearing Aid Center makes receiving professional hearing care at home straightforward and convenient. Here is what you can expect:
1. Tell Us How We Can Help
Call or text (951) 268-0097 to tell us about your hearing concerns or the service you need.
We may ask about:
This information helps us prepare for your appointment and bring the appropriate equipment and supplies.
We will confirm that your home or senior living community is within our current Riverside service area. We will also determine what type of appointment is appropriate, such as a hearing evaluation, hearing aid consultation, fitting, adjustment, cleaning, or repair visit.
If you plan to use insurance or a hearing-benefit program, we can review the available information before scheduling. Benefits, copayments, technology options, and authorization requirements vary by plan.
Your appointment is scheduled for an agreed-upon date and time. Mobile appointments are available at private residences, independent living communities, assisted living communities, memory care communities, and other appropriate locations.
A quiet area with a chair and small table is usually helpful. If the appointment involves existing hearing aids, please have the hearing aids, charger, accessories, and any available paperwork ready.
We will arrive with the portable equipment and supplies needed for the scheduled service.
Depending on the purpose of the appointment, the visit may include:
If testing or observation indicates that medical evaluation may be appropriate, you will be advised to contact a physician or other qualified healthcare provider before proceeding.
If a hearing evaluation is performed, the results will be explained in clear, understandable language. We will discuss how your hearing may affect conversations and everyday listening situations.
If hearing aids are appropriate, available styles, technology levels, features, pricing, and applicable hearing benefits will be reviewed. You and your family will have an opportunity to ask questions before making a decision.
If you select hearing aids, a fitting appointment will be arranged after the devices are ordered and received.
During the fitting, your hearing aids will be programmed according to your hearing results and communication needs. We will also review:
Family members and caregivers are welcome to participate so they can better understand the hearing aids and provide assistance when needed.
7. Follow-Up Care Comes to You
Successful hearing care often requires adjustments as you begin using your hearing aids in everyday situations. Follow-up appointments allow us to address comfort, sound quality, speech understanding, maintenance, and any difficulties you experience.
Because we provide mobile care, follow-up service can be scheduled at your Riverside home or senior community when appropriate. Remote or mail-in assistance may also be available for certain services and hearing aid models.
Ready to schedule mobile hearing care in Riverside? Call or text (951) 268-0097.
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